EPISODE · Feb 3, 2020 · 29 MIN
005 How Empathy and Culture go Hand & Hand - Jon Troutman
from ShipTalk · host Trevor
Empathy according to Trouty - 09.41.00 Where the label name for Empathy Wines came from - 11.13.00 Reimagining the product to provide value Empathy on the daily - 14.05.00 Taking care of the people who do the work Taking care of the people who consume the product Empathy in the workplace - 16.58.00 It starts from the very beginning - at the hire Especially important from the beginning of a company Empathy and EQ is everything Benefits of a DTC vs Bricks & Mortar for customer experience - 21.34.00 Personalizing the inboxing experience Practicing Empathy on an every day basis - 25.57.00 Being mindful If you want to get in touch with Trouty you can find him on Instagram, Twitter and LinkedIn. If you are looking for some incredible wine then go check out Empathy Wines on Instagram, Twitter and of course their Website. Feel free to reach out to Jon and tell him what you thought of the episode! Please subscribe for more amazing guests and value from all these incredible people! If you want to follow my story or get in touch with me please feel free to reach out to me on Twitter, Instagram, TikTok, LinkedIn or Facebook. You can also shoot me an email at [email protected] if you want to be on the show or you have any suggestions for who I should bring on. Thank you so much!
What this episode covers
Empathy according to Trouty - 09.41.00 Where the label name for Empathy Wines came from - 11.13.00 Reimagining the product to provide value Empathy on the daily - 14.05.00 Taking care of the people who do the work Taking care of the people who consume the product Empathy in the workplace - 16.58.00 It starts from the very beginning - at the hire Especially important from the beginning of a company Empathy and EQ is everything Benefits of a DTC vs Bricks & Mortar for customer experience - 21.34.00 Personalizing the inboxing experience Practicing Empathy on an every day basis - 25.57.00 Being mindful If you want to get in touch with Trouty you can find him on Instagram, Twitter and LinkedIn. If you are looking for some incredible wine then go check out Empathy Wines on Instagram, Twitter and of course their Website. Feel free to reach out to Jon and tell him what you thought of the episode! Please subscribe for more amazing guests and value from all these incredible people! If you want to follow my story or get in touch with me please feel free to reach out to me on Twitter, Instagram, TikTok, LinkedIn or Facebook. You can also shoot me an email at [email protected] if you want to be on the show or you have any suggestions for who I should bring on. Thank you so much!
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005 How Empathy and Culture go Hand & Hand - Jon Troutman
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