01: Roger's Roads

The Brief: A retiring, "fat and sassy" Army Chief Warrant Officer leaves his replacement with six years of unwritten knowledge and exactly three days to learn it. This chapter explores what happens when organizations rely on untouchable experts instead of documented systems. Plus, a crucial lesson on navigating unwritten rules, why a retired Command Sergeant Major cannot derive actual authority from a reserved parking spot, and why asking "You like beef, brah?" at a Hawaiian plate lunch truck is a terrible idea.Get the Book & Visuals: The entire audio archive is completely ungated and available at no cost. If you want to follow along with the diagrams, read the text version, or find a physical copy for your desk, visit the central repository at: anthonyveltri.com/thenextguys