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04: TBT: Customer Service

EPISODE · Sep 12, 2019 · 49 MIN

04: TBT: Customer Service

from The Level 10 Contractor Daily Podcast · host Rich Harshaw, Stu Gray

Today's episode is all about customer service, and creating "Raving Fans." Six main points will be covered: educating your customers, communications, how you look, doing something unexpected and memorable, dealing with problems, and getting your team to buy in! If you have a question about marketing your remodeling or home services company, other contractors probably have the same question, too! You can either submit your question to be answered on a future podcast episode, or you can participate in a strategy session with Rich that will be recorded and converted into a podcast. Either way, we'd like for you to participate! Join the show with your question by clicking this link  

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04: TBT: Customer Service

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