047 Records Management by Design: Navigating the Digital Shift with Jenny Lynn

Send us Fan MailIn this episode, Jacqueline Stockwell sits down with Jenny Lynn, a civil servant and Information & Records Management lead at the Department of Finance in Belfast. Jenny shares her transition from a "hands-on" DPO to leading the strategic digital transformation of the Northern Ireland Civil Service (NICS).In this episode, we discuss:The Transition: Moving from reactive data protection to proactive information architecture in Microsoft 365.FOI vs. SAR: Strategies for managing overlapping requests and why keeping teams "separate but linked" is the secret to success.Records as Evidence: Applying academic principles to cut through the "keep everything" mindset.The "Human" Element: Why you can’t automate relationships and how humor helps navigate data incidents.Data Protection by Design: How to position compliance as a cost-saving project enabler rather than a blocker.Connect with Jenny:Find Jenny Lynn on LinkedIn Jenny Lynn | LinkedInfor more digital workplace programs and records management.🌱 Ready to take this further? If something landed for you in this episode… don’t just leave it here. You don’t need to figure it all out on your own — I’ve created a few simple ways to help you take your next step, at your pace. 🟢 — Start where you are If you’re not quite sure how you’re showing up right now, start here: 👉 Thinking with Jaki Scorecard — your Influence Action Plan Use this to get clarity on how you currently show up, where you might be getting stuck, and what your next influence move is. Thinking with Jaki 🟡 Build clarity and direction Once you’ve got that awareness, let’s build a clearer picture of where you are overall: 👉 Leadership Through Data EMPOWER Scorecard This will show you where you sit across the EMPOWER framework — your strengths, your gaps, and what to focus on next so you can move forward with confidence. The Leadership Through Data EMPOWER Scorecard 🔵 Grow with me If you’re ready to go deeper and build real momentum: 👉 Join the free EMPOWER Masterclass | Leadership Through Data I’ll walk you through the full roadmap and help you see exactly how to step into your influence and leadership — in a way that feels like you.  The EMPOWER Masterclass | Leadership Through Data   🚀 Want to keep building? If you’re ready to take action beyond this episode, here are a couple of ways we can work together: 👉 Book Jaki to speak at your next event Bring these conversations into your organisation or community with practical, real-world learning. Public Speaker, Write & Podcaster - Jacqueline Stockwell 👉 Join the 21-Day EMPOWER Sprint Build momentum, take action daily, and stop overthinking your next move. https://leadershipthroughdata.com/empower-21/  💬 Final thought You don’t need to do everything at once. Just take one next step. And if this episode helped you, I’d love you to share it with someone who needs to hear it too 💛 Support the show