052 The Multi-Million Dollar Filing Error: Lessons from Daisley v Whangārei with Andrea Mcintosh

Send us Fan MailWhat happens when a government agency insists a document doesn’t exist—only to find it in their own basement years later? In this episode, we are joined by Andrea McIntosh to deconstruct one of New Zealand’s most significant records management failures: Daisley v Whangārei District Council.This isn't just a legal case; it’s a cautionary tale about what happens when "corporate memory" fails and legacy paper files are treated as "invisible." We explore how a missing 1988 resource consent led to the financial ruin of a landowner and a multi-million dollar negligence penalty for the Council.Official Case Synopsis (Courts of NZ): Whangārei District Council v Malcolm James Daisley [2024] NZSC 123This is the most readable summary of the background, the $4.75m High Court award, and the subsequent appeals regarding negligence and misfeasance.The Court of Appeal Decision [2024] NZCA 161: Read the full judgment via NZLIILegal Analysis: Franks Ogilvie: Case Brief on Daisley v WDC🌱 Ready to take this further? If something landed for you in this episode… don’t just leave it here. You don’t need to figure it all out on your own — I’ve created a few simple ways to help you take your next step, at your pace. 🟢 — Start where you are If you’re not quite sure how you’re showing up right now, start here: 👉 Thinking with Jaki Scorecard — your Influence Action Plan Use this to get clarity on how you currently show up, where you might be getting stuck, and what your next influence move is. Thinking with Jaki 🟡 Build clarity and direction Once you’ve got that awareness, let’s build a clearer picture of where you are overall: 👉 Leadership Through Data EMPOWER Scorecard This will show you where you sit across the EMPOWER framework — your strengths, your gaps, and what to focus on next so you can move forward with confidence. The Leadership Through Data EMPOWER Scorecard 🔵 Grow with me If you’re ready to go deeper and build real momentum: 👉 Join the free EMPOWER Masterclass | Leadership Through Data I’ll walk you through the full roadmap and help you see exactly how to step into your influence and leadership — in a way that feels like you.  The EMPOWER Masterclass | Leadership Through Data   🚀 Want to keep building? If you’re ready to take action beyond this episode, here are a couple of ways we can work together: 👉 Book Jaki to speak at your next event Bring these conversations into your organisation or community with practical, real-world learning. Public Speaker, Write & Podcaster - Jacqueline Stockwell 👉 Join the 21-Day EMPOWER Sprint Build momentum, take action daily, and stop overthinking your next move. https://leadershipthroughdata.com/empower-21/  💬 Final thought You don’t need to do everything at once. Just take one next step. And if this episode helped you, I’d love you to share it with someone who needs to hear it too 💛 Support the show