EPISODE · May 17, 2021 · 40 MIN
#116: Customer Service Pt. 2
from hopnology: Hop Growing and Brewing for Craft Beer
As we discussed in Part 1, Customer Service is a mindset spanning all aspects of the customer lifecycle. When things go sideways you get into the Customer Support part of the equation. This week is about how – and how not – to react in those situations. Hosted on Acast. See acast.com/privacy for more information.
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#116: Customer Service Pt. 2
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