#131 - Can You Bill for a No-Show? Missed Appointment Fees and Insurance Billing Risks

Can you Bill for a No-Show? Missed Appointment Fees and Insurance Billing Risks highlights a common but often misunderstood issue in healthcare operations: the difference between charging a patient a missed appointment fee and billing insurance for a service that was never provided.In this session, Ray Walters (EPICompliance) and Mr. Jose Delgado (Taino Consultants) discuss how no-show policies can create compliance risk when they are not clearly written, properly communicated, or aligned with payer rules, The discussion focuses on the importance of documentation, patient notices, internal policies, and avoiding billing practices that may raise fraud, abuse, or reimbursement concerns.Key Topics:How missed appointment fees differ from billable healthcare services.Why billing insurance for a no-show can create compliance and fraud concerns.How practices can strengthen no-show policies, documentation, and patient communication to reduce risk.Resources:Learn more about healthcare compliance systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠epicompliance.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Explore healthcare compliance training and weekly webinars: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠epicompliance.com/training-in...⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Originally Recorded: April 28, 2026.