14 - Ça coûte combien un technicien episode artwork

EPISODE · Apr 14, 2025 · 38 MIN

14 - Ça coûte combien un technicien

from GOOD MORNING SAV

14 - Combien ça coûte un technicienCombien coûte réellement un technicien SAV ? Au-delà des salaires et des charges évidentes, découvrez les coûts cachés qui impactent profondément votre rentabilité et la satisfaction client. Dans cet épisode 14 de Good Morning SAV, Laurent Mellah et l'équipe Service & Sens décryptent pour vous les charges directes et indirectes liées aux techniciens : formation, montée en compétences, dimensionnement des équipes, turnover, coûts cachés des temps non facturés, valorisation du support client, et bien plus encore !🔧 Apprenez comment optimiser votre stratégie SAV en valorisant le rôle crucial du technicien dans la performance commerciale de votre entreprise. Parce que le SAV ne doit pas être un simple centre de coûts, mais un levier puissant de croissance et de rentabilité.👉 Ressources utiles :Podcast : https://shows.acast.com/good-morning-savSite Service & Sens : https://www.service-sens.com/LinkedIn : https://www.linkedin.com/company/service-sens📌 Pensez à liker, commenter et vous abonner pour ne rien rater des prochains épisodes !#SAV #Technicien #Rentabilité #Performance #ServiceClient #GestionSAV #CoûtsCachés #BonnesPratiquesSAV #BusinessDevelopmentGOOD MORNING SAV est le podcast dédié au Service Après-Vente des entreprises, pour apporter un éclairage nouveau sur les organisations SAV. Le SAV ne doit plus être un mal nécessaire, pour devenir un véritable soutien à la pérennité et la robustesse des entreprises. Notamment en évoluant vers les SABE, les Services Associés aux Biens d'Equipement, un ensemble de services pensés pour soutenir les usages réels et la durabilité des équipements. Retrouvez GODD MORNING SAV tous les lundis matins à 6h30 sur toutes les plateformes de podcast. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

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14 - Ça coûte combien un technicien

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This episode was published on April 14, 2025.

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14 - Combien ça coûte un technicienCombien coûte réellement un technicien SAV ? Au-delà des salaires et des charges évidentes, découvrez les coûts cachés qui impactent profondément votre rentabilité et la satisfaction client. Dans cet épisode 14 de...

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