#18: Cameron Hay, Co-Founder & CEO | Dispatch Integration

Growing up on an isolated family farm in rural Canada, Cameron Hay couldn't imagine becoming an entrepreneur. But after successful stints at IBM, business school, management consulting, and leading a medical device firm, he took the leap with his brother to launch integration services firm Dispatch Integration.In this episode, Cameron shares with host Scott Hollrah the unique workings and occasional conflicts of going into business with family, the growing pains of bootstrapping vs seeking outside investment, and why culture trumps revenue when it comes to “firing” bad client fits.He also discusses how respect, trust, and alignment with partners and employees enables the agility required to not only withstand but thrive in challenging conditions—like needing to scale back staff due to wider economic factors. For any founder in the thick of unpredictable ups and downs, Cameron delivers wisdom on reframing failure and nurturing growth mindset.About Cameron:Cameron Hay is the CEO and co-founder of Dispatch Integration - a software development and professional services firm located in Canada. He is a seasoned business leader and angel investor and has been active on the boards of several non-profit and high-growth technology companies. Cameron previously was the CEO of Unitron, a global leader in hearing healthcare technologies. He was a management consultant at Ernst & Young, and he began his career as a process control engineer at IBM. He has an engineering degree from the University of Manitoba and an MBA from the Richard Ivey School of Business. About Dispatch Integration: Dispatch is a software development and professional services firm based in Canada that focuses on building data integrations and automated business processes for enterprises across Canada, the US, Europe and ANZ. Dispatch helps companies create secure, reliable, automated and scalable business processes that deliver remarkable employee and customer experiences and exceptional efficiency and scalability.To learn more, visit dispatchintegration.com.