#2: Pauline McKeown, on future-proofing your tech career

The one constant is change. Anyone working in tech right now can feel that, even if it hasn't been said out loud. How do we adapt? How do we keep our humanity at the center of our work, and make a difference for those we serve? This conversation with Pauline McKeown keeps coming back to one big idea: the human beings with the deepest experience are the ones best positioned to lead in an AI-augmented world. Whether you're a project manager, a software developer, or anyone trying to figure out where they fit as the tools keep changing, leading with our expertise and our purpose is how we keep doing impactful work. Pauline and host Joe Ray dig into what AI actually looks like inside the organizations where she works, why the old software-era warning — garbage in, garbage out — matters more than ever in the age of agentic AI, and what it really takes to build tools and workflows that stick. They also talk about the real estate business Pauline runs on the side, where she's already put an AI agent to work, and what that hands-on experience taught her about the difference between novelty and genuine problem-solving. --- 0:00 - Welcome to the show! 2:41 - Looking back at Women in Tech 2026 6:57 - AI in action 10:14 - Pauline finding her home in Buffalo 11:47 - AI in Buffalo projects and tech initiatives 13:54 - What businesses need to find success with AI 20:58 - Choosing when to keep work human 26:14 - Your experience is AI's context 32:00 - Humans still have to make decisions 34:12 - Treating your internal team like your customers --- Stay connected with Women in Tech WNY on LinkedIn and Instagram. Watch Level Up With Lighthouse with Pauline and Joe on YouTube. Connect with Pauline on LinkedIn. Learn more about Lighthouse Technology Services, The Place for Technology and Talent. Follow Lighthouse on LinkedIn.Connect with Joe on LinkedIn.