2024 Top 10 Lessons Learned Countdown

The big picture: Organized retail crime has evolved into a sophisticated criminal enterprise that threatens not just retailers but entire communities. This year-end episode reveals the top 10 insights from 2024 that show how the problem - and solutions - are more complex than many realize.Why it matters: These lessons demonstrate that ORC isn't just about shoplifting - it's connected to broader issues like community safety, drug trafficking, and homelessness. The response requires coordination between retailers, law enforcement, and policymakers at all levels.Key takeaways:Small businesses are particularly vulnerable, losing up to 15% of merchandiseCriminal organizations operate like businesses, with sophisticated warehousing and distributionFederal response is ramping up through new legislation and dedicated resourcesWhat's next: The FBI's focus on dismantling entire criminal organizations, rather than just individual cases, suggests a longer-term strategy to combat ORC is taking shape. Meanwhile, states like Georgia and California are implementing new approaches to address both symptoms and root causes.Retail's Most Wanted is presented by LVT and the Attorney General Alliance.