#237: Ian Landsman (part 2)

Today we’re again joined by Ian Landsman, creator of HelpSpot and co-host of the Bootstrapped podcast. Ian has been building and running his self-funded helpdesk product HelpSpot for 13 years, and along the way he’s learned a lot of lessons about running a successful business online. Today we talk to Ian about the advice he gives to people building their first business, his new side project Thermostat.io, and his experiments with freemium in SaaS. Mailing List Every month there are more great articles and content about the business of Mac and iOS development than we have time to discuss on the show. If you’d like to receive our monthly newsletter with the best of these links, be sure to sign up for our mailing list at http://releasenotes.tv/mailinglist. Show Notes and Links @ianlandsman – Ian Landsman on Twitter UserScape – Ian’s company that holds all his products HelpSpot Thermostat.io Bootstrapped – Ian’s podcast that he co-hosts with Andrey Butov Sponsor Redesigned from the ground up, and custom built for the way you work, the all new version of FreshBooks cloud accounting software is the simplest way to be productive, get organized, and get paid up to four days faster. Try FreshBooks free for 30 days by visiting freshbooks.com/releasenotes and entering RELEASE NOTES in the “How did you hear about us?” section.