3 Ingredients You Need to Build Unbreakable Loyalty

Faithful on the Clock is a podcast with the mission of getting your work and faith aligned. We want you to understand Who you're serving and why so you can get more joy and legacy from every minute spent on the clock. Thanks for joining us and taking this step toward a more fulfilling job and relationship with God!Want to join us on social media? We'd love to have you stay up-to-date with the show on all our platforms!TwitterFacebookPinterestInstagramLinkedInYouTubeIn this episode...Faithful on the Clock https://faithfulontheclock.com/the-3-ingredients-you-need-to-build-unbreakable-loyalty Whether you’re working with customers, employees, or others around you, loyalty is usually a good thing. But how do you build it? Episode 39 of Faithful on the Clock reveals the three key ingredients you need to get people to stick around.Timestamps:[00:05] - Intro[00:35] - Professionals typically talk about loyalty in terms of keeping customers and employees around.[01:31] - Individual loyalty is a third arm of loyalty we ought to pay attention to. Today, there’s a heightened danger that we will take a sense of personal value or worth from loyalty metrics, because it’s harder to forge deep personal connections even though our desire for loyalty is high.[03:39] - There are three main components you need for good loyalty, the first of which is consistency. This is based on the fact God has designed the brain as a predictive organ that seeks patterns.[04:33] - Because the brain is predictive, you have to be consistent in your messaging or other efforts to build trust.[05:25] - Empathy is the second component of loyalty. We are called to support each other, and as followers, we should follow Jesus’ example of trying to understand others.[06:20] - Cognition is only half of empathetic understanding. Experience that connects to the emotions is the other half.[07:23] - Experiencing more of what others have experienced will allow you to emotionally read between the lines more and make better inferences about what they might need from you.[08:33] - Balance is the third loyalty component. It’s especially necessary in communication.[09:44] - You can consider balance more broadly to build loyalty, such as your ability to respond to differing customer needs over time.[10:39] - Three points of loyalty recap[10:59] - We might have to work hard for loyalty with people, but God is always loyal. Nothing can separate us from Him.[11:58] - Prayer[12:39] - Outro/What’s coming up nextKey takeaways:Professionals often talk about loyalty in terms of customers and employees. But personal loyalty is also relevant and important. Today’s environment might make it more difficult for people to connect, but the desire for loyalty and connection doesn’t go away. Some people might struggle because of this and get caught up in using metrics to judge their worth or identity.Consistency is the first component of loyalty, because people naturally trust based on reliable patterns of behavior.Empathy is the second component of loyalty. We are stronger together and are called to model Jesus in trying to understand. But empathy isn’t just cognitive. It also requires experience that helps us relate on an emotional level.Balance is the third component of loyalty. It applies not just to communication, but also to elements like scheduling and customization.Whereas people can be unreliable and leave, God has promised never to forsake us. You can take heart in His perfect loyalty.Relevant Links:CTAs:Regularly reflect on your behaviors to evaluate your level of consistency. Seek to be reliable and leave no room for people to doubt the result they’ll get with you.Go experience as much as you can to improve your emotional empathy. Take training on active listening whenever possible, as well.Consider people with a big-picture perspective and be mindful of their larger journey. Try to find ways to balance their needs, whether that’s in scheduling, communicating, products, scheduling, or other areas.What’s coming up next:The world is never static, so professionals need flexible minds. Episode 40 of the Faithful on the Clock podcast explores mental fixedness and how to break it apart. Support the show!Visit the Faithful on the Clock Patreon page to choose a tier plan and become a supporting member. You'll gain access to goodies like early episode access, newsletters, and more based on the plan that's right for you.Support this Podcast