30 years of leadership lessons

from Business Essentials · host SoundCartel

Former Westpac CEO, Brian Hartzer, has spent more than 30 years in financial institutions in Australia and overseas observing and applying lessons on how to build highly engaged teams. He’s developed a five-point framework which he outlines in his new book, ‘The Leadership Star: a practical guide to building engagement’. He shares what he’s learnt to help businesses increase customer satisfaction, employee productivity and ultimately improve the bottom line. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

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This episode was published on April 19, 2021.

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