314 - How Ann Sousa Built a Thriving 20-Year Massage Practice Through Leadership & Smart Growth

From shy "operations girl" to the powerhouse behind a 20-year group practice, Ann Sousa's journey is anything but ordinary. In this inspiring episode, Ann, owner of Body & Soul Massage in Salem, MA, shares how a random postcard led her into massage therapy, how 9/11 pushed her into entrepreneurship, and how she transformed a small contractor-shared space into a thriving, employee-based wellness practice. Ann opens up about the pivotal moment she chose real leadership, the mindset shifts that helped her scale, the hard lessons (including the firings she never forgot), and the systems, numbers, and vision that keep her business running strong. Whether you're solo and dreaming bigger, already building a team, or craving the confidence to step into true leadership, Ann's story delivers the clarity, courage, and practical wisdom you need for your next chapter.   Learn more about Ann at: bodysoulsalem.com Instagram: @bodysoulsalem - - - - - - - - - - - - - - - - - - - -  Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com    Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.   Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat    Follow us on Instagram: www.instagram.com/scalingwellness