EPISODE · Jun 7, 2021 · 34 MIN
#38 Co-Designing Public Services with Citizens - Kevan Gilbert, Domain7
from Government Transformation Show · host Government Transformation Magazine
One outcome of the Covid pandemic has been the reconnection between government service delivery and the communities they serve. Public sector bodies are looking to build on that rekindled relationship by bringing citizens into the design process - but what's the right way to approach co-creation so that it delivers meaningful inputs, rather than just window-dressing the process? In this episode of the GovX Show, Kevan Gilbert, Facilitation Practice Lead at the organisational change agency Domain7, explain the fundamentals of co-designing public services - how to run workshops, tackling common challenges, and how to deliver results even in a virtual environment. Episode resources: Watch On Demand: How to Build a Better Citizen Experience? Domain7's Co-design workshop pocket guide The Remote Facilitation Guide
What this episode covers
One outcome of the Covid pandemic has been the reconnection between government service delivery and the communities they serve. Public sector bodies are looking to build on that rekindled relationship by bringing citizens into the design process - but what's the right way to approach co-creation so that it delivers meaningful inputs, rather than just window-dressing the process? In this episode of the GovX Show, Kevan Gilbert, Facilitation Practice Lead at the organisational change agency Domain7, explain the fundamentals of co-designing public services - how to run workshops, tackling common challenges, and how to deliver results even in a virtual environment. Episode resources: Watch On Demand: How to Build a Better Citizen Experience? Domain7's Co-design workshop pocket guide The Remote Facilitation Guide
NOW PLAYING
#38 Co-Designing Public Services with Citizens - Kevan Gilbert, Domain7
No transcript for this episode yet
Similar Episodes
No similar episodes found.