#4: How To “Surprise and Delight” Your Clients with Kristen O'Neall episode artwork

EPISODE · Aug 1, 2025 · 34 MIN

#4: How To “Surprise and Delight” Your Clients with Kristen O'Neall

from The Founder’s Corner · host OneBridge Accounting

In this episode of The Founder’s Corner, host Eli Clark interviews Kristen O’Neall, the CEO and Founder of Mirage Media based in Arizona. A lot of ground is covered in this discussion so here’s a quick overview: 👉 Going from focusing on one thing, like branding, to running your own agency, requires you to be competitive in other ways. 👉 Imagine a client BRAND BIBLE that you can interact with. Mirage has done this through custom GPT’s. Do you know your clients favorite flavor of cake? This AI agent does. 👉 Agencies often figure out stuff as they go. Kristen’s approach? She had everything in place from day one. This allowed her and her team to hit the ground running and FOCUS that much quicker. 👉 Much much more! Tune in to discover valuable insights from Kristen!   🎙 EPISODE RESOURCES: Mirage Media: https://www.miragemediaco.com/ Kristen O'Neall's LinkedIn: https://www.linkedin.com/in/kristen-o-neall-36a139172/   🔥 FREE RESOURCES: How an S Corp could help you save over $5,000 on your taxes: https://onebridgeaccounting.com/s-corp/   👋 SAY HI ON SOCIAL: Facebook: https://www.facebook.com/people/OneBridge-Accounting/61554899810133/ LinkedIn: https://www.linkedin.com/company/onebridge-accounting Instagram: https://www.instagram.com/onebridge_accounting/   🎙 LISTEN TO THE PODCAST: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-founders-corner/id1819767641 Spotify: https://open.spotify.com/show/3qhTJEH7Wu8ktNOx9M1Nik Amazon Music: https://music.amazon.com/podcasts/253304b6-ad60-445b-855c-5580b3614c65/the-founder%E2%80%99s-corner 

In this episode of The Founder’s Corner, host Eli Clark interviews Kristen O’Neall, the CEO and Founder of Mirage Media based in Arizona. A lot of ground is covered in this discussion so here’s a quick overview: 👉 Going from focusing on one thing, like branding, to running your own agency, requires you to be competitive in other ways. 👉 Imagine a client BRAND BIBLE that you can interact with. Mirage has done this through custom GPT’s. Do you know your clients favorite flavor of cake? This AI agent does. 👉 Agencies often figure out stuff as they go. Kristen’s approach? She had everything in place from day one. This allowed her and her team to hit the ground running and FOCUS that much quicker. 👉 Much much more! Tune in to discover valuable insights from Kristen!   🎙 EPISODE RESOURCES: Mirage Media: https://www.miragemediaco.com/ Kristen O'Neall's LinkedIn: https://www.linkedin.com/in/kristen-o-neall-36a139172/   🔥 FREE RESOURCES: How an S Corp could help you save over $5,000 on your taxes: https://onebridgeaccounting.com/s-corp/   👋 SAY HI ON SOCIAL: Facebook: https://www.facebook.com/people/OneBridge-Accounting/61554899810133/ LinkedIn: https://www.linkedin.com/company/onebridge-accounting Instagram: https://www.instagram.com/onebridge_accounting/   🎙 LISTEN TO THE PODCAST: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-founders-corner/id1819767641 Spotify: https://open.spotify.com/show/3qhTJEH7Wu8ktNOx9M1Nik Amazon Music: https://music.amazon.com/podcasts/253304b6-ad60-445b-855c-5580b3614c65/the-founder%E2%80%99s-corner

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#4: How To “Surprise and Delight” Your Clients with Kristen O'Neall

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This episode was published on August 1, 2025.

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In this episode of The Founder’s Corner, host Eli Clark interviews Kristen O’Neall, the CEO and Founder of Mirage Media based in Arizona. A lot of ground is covered in this discussion so here’s a quick overview: 👉 Going from focusing on one thing,...

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