450: Why Playing Games Makes Your CX Strategy Stick

In this episode, hear how hosts Angelina Gennis and Martin Gill use Forrester's research to design immersive, game‑based experiences for our CX Forums that move leaders from theory to action.

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Frequently Asked Questions

How long is this episode of The CX Cast?

This episode is 27 minutes long.

When was this The CX Cast episode published?

This episode was published on May 28, 2026.

What is this episode about?

In this episode, hear how hosts Angelina Gennis and Martin Gill use Forrester's research to design immersive, game‑based experiences for our CX Forums that move leaders from theory to action.

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