EPISODE · Jan 18, 2022 · 36 MIN
#55 - What's next for digital public services - Harry Trimble
from Government Transformation Show · host Government Transformation Magazine
Partly accelerated by the pandemic, many government organisations say their relationship with citizens is changing - but how is that playing out in the design and execution of digital services? Made Tech's Head of Design, Harry Scott-Trimble, joins us on the show to explore new delivery channels and changing expectations for service delivery in the public sector. Catch the on-demand replay of the panel discussion 'Citizen Experience Management' to learn from the experiences of Norfolk County Council, the London Borough of Haringey, and Cornwall County Council.
What this episode covers
Partly accelerated by the pandemic, many government organisations say their relationship with citizens is changing - but how is that playing out in the design and execution of digital services? Made Tech's Head of Design, Harry Scott-Trimble, joins us on the show to explore new delivery channels and changing expectations for service delivery in the public sector. Catch the on-demand replay of the panel discussion 'Citizen Experience Management' to learn from the experiences of Norfolk County Council, the London Borough of Haringey, and Cornwall County Council.
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#55 - What's next for digital public services - Harry Trimble
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