#63. How to Lead When "De-Escalation" Isn't Enough: 5 Things to Say in a Crisis episode artwork

EPISODE · Feb 3, 2026 · 18 MIN

#63. How to Lead When "De-Escalation" Isn't Enough: 5 Things to Say in a Crisis

from The Leadership Shot · host Leila Bulling Towne

"De-escalation" is the word of the day. But what does it mean? Should you use this word to reply to the tension your team is feeling? Is it a good way to address the activities of ICE in the US if you're working in the US? As someone who's half German with a father who lived through Nazi Germany, I've learned silence is never neutral. My personal history has taught me that there are times when you need to speak up. In this episode, I break down calculated vs. cautious leadership and give you 5 things to say (with real language) plus 5 mistakes to avoid when your team needs you to lead. This topic can feel scary, and I address that head-on. Say something real, not something safe, leader. 

"De-escalation" is the word of the day. But what does it mean? Should you use this word to reply to the tension your team is feeling? Is it a good way to address the activities of ICE in the US if you're working in the US? As someone who's half German with a father who lived through Nazi Germany, I've learned silence is never neutral. My personal history has taught me that there are times when you need to speak up. In this episode, I break down calculated vs. cautious leadership and giv...

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#63. How to Lead When "De-Escalation" Isn't Enough: 5 Things to Say in a Crisis

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"De-escalation" is the word of the day. But what does it mean? Should you use this word to reply to the tension your team is feeling? Is it a good way to address the activities of ICE in the US if you're working in the US? As someone who's half...

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