#7 - COMMUNICATION AND DENTAL ENTREPRENEURSHIP with Dr. Cigdem Kipel

In today's episode we are joined by Dr. Cigdem Kipel - communication expert and dental entrepreneur. We delve deep into communication and how essential it is to successful clinical practice. As Cigdem highlights early in the talk: dentists need to refine their communication skills in order to be able to put their technical skills to work. (In fact, Cigdem shares how the first communication course she attended was a key game changer in accelerating her clinical practice). Cigdem shares multiple communication tips and gems throughout the interview that practitioners young and old will be able to apply to their own daily dentistry right away. Beyond dentistry and communication we move into the startup space where Cigdem shares her recent endeavours to create not one, but two dental software companies (Level Up and Principle Practice Management). Cigdem's passion and amazing achievements so far in her career are an inspiration to all dentists out there! You can find Cigdem on instagram @dr.cigdemkipel where she posts both clinical cases and communication tips (as well as photos of her lovely Golden Retriever - Poppy)Be sure to check out Level Up and Principle Practice Management from the links belowhttps://levelup.dentalhttPs://principle.dental Episode Outline with Time Stamps00:00:00 - Episode Introduction00:01:21 - Cigdem's early dental years00:03:32 - First non clinical CPD course (a key game changer)00:10:00 - Teaching and the learning process00:14:30 - Communication as a key to successful dental practice00:23:14 - Listening is the Key00:36:00 - Dental Photography and non-verbal communication00:50:00 - Getting feedback and fostering a culture of self-improvement00:56:40 - Level Up Software01:10:00 - Staff and Team Communication01:20:00 - Prinicple Practice Management 01:26:30 - Final words of adviceBe sure to follow The Odontojam Podcast on Facebook and Instagram (@odontojam)