78: Using AI at Work to Rethink Talent and Workforce Strategy with Peter Cappelli

Send us Fan MailChris Daigle sits down with Peter Cappelli, Professor of Management at the Wharton School, to explore how AI is changing how companies hire, train, and manage people. Peter breaks down the myths around job displacement, explains why most organizations misunderstand what AI can and cannot automate, and shares how leaders can adapt workforce strategies for the AI era.They discuss the balance between efficiency and humanity in AI adoption, why prediction and decision-making should stay in human hands, and what executives need to know about reskilling and internal mobility as automation grows. Drawing from research and decades of experience, Peter provides an unfiltered look at what the future of work will truly require from both employees and employers.🔎 Find Out More About Peter CappelliLinkedInhttps://www.linkedin.com/in/peter-cappelli-14936a3/Book by Peter Cappellihttps://www.pennpress.org/9781613631911/the-future-of-the-office-with-a-new-afterword-by-the-author/🛠 AI Tools and Resources MentionedChatGPThttps://openai.com/chatgptChief AI Officer Resourceshttps://chiefaiofficer.com📌 Chapters00:00 – Introduction to Peter Cappelli02:35 – How AI is Reshaping Hiring and Training07:45 – Separating AI Hype from Workplace Reality12:20 – Why Prediction Still Needs Human Judgment17:15 – Redefining Workforce Planning in the AI Age23:42 – What Executives Get Wrong About Automation29:30 – Reskilling and Internal Mobility for the Future of Work35:05 – AI Governance and Trust Inside Organizations40:18 – Balancing Efficiency with Human Value44:12 – Advice for Leaders Adopting AI Responsibly48:20 – How to Connect with Peter Cappelli