A Live Stream That Couldn’t Scale: What Was Missed

from The Relational Infrastructure Framework for Social Impact · host Nick Norman

This episode walks through a real experience at a faith-based nonprofit where a live stream program struggled to move forward despite having the right tools and resources. It explores how gaps in coordination, ownership, and collaboration, especially between volunteers and paid staff, created friction and made it difficult for the work to progress.Nick is the creator of The Relational Infrastructure Framework for Social Impact. The framework is publicly available for non-commercial use under CC BY-NC 4.0

What this episode covers

This episode walks through a real experience at a faith-based nonprofit where a live stream program struggled to move forward despite having the right tools and resources. It explores how gaps in coordination, ownership, and collaboration, especially between volunteers and paid staff, created friction and made it difficult for the work to progress. Nick is the creator of The Relational Infrastructure Framework for Social Impact. The framework is publicly available for non-commercial use...

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A Live Stream That Couldn’t Scale: What Was Missed

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This episode is 19 minutes long.

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This episode was published on April 30, 2026.

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