Agent to Agent to Human to Agent: Are you there Claude? It's me Margaret

You've heard of UX. You've heard of developer experience. Now meet AX — Agent Experience — and it's about to reshape how enterprises think about their entire tech stack. Lee Harper talks with Vihan Patel of Australia's Mantel Group about what happens when AI agents start bumping up against APIs that were never designed for them, why e-commerce is ground zero for the agentic shift, and the uncomfortable truth that enabling Cursor for your whole dev team doesn't automatically make you faster. They also tackle the governance nightmare of scaling from two agents to twenty, and whether we're heading toward a world where we get paid for decisions, not deliverables.