Agentic AI for the Digitally Excluded

Agentic AI—artificial intelligence systems capable of acting on behalf of individuals with a degree of autonomy—holds particularly significant promise for segments of the population that have struggled to benefit from previous waves of digital innovation. For many people, technological progress has not translated into empowerment but into growing complexity, confusion, and exclusion. If agentic AI is designed and governed with inclusion at its core, it offers an opportunity not simply to advance technology, but to rebalance access to capability, reducing the cognitive and technical demands that modern digital life increasingly places on individuals.