AI, Audio, and Accessibility: Personalizing Museum Learning at Scale

Frits Polman, CEO and founder of Guide-ID, is the first guest this season to go deep on how AI is reshaping the digital learning experience in museums. His platform uses AI to generate audio content tailored to each visitor's language and learning level making personalized engagement possible for museums of any size and budget. But Frits also makes a compelling case for why audio itself matters more than ever: in a world designed to pull visitors toward their screens, audio lets them keep their eyes on the art and their phones in their pockets. This conversation explores what happens when AI and audio come together to put the story and the visitor first.