AI for Sales, Augmentation, and Learning | Account Executive, Ryan Burwell

In today’s episode I am joined by my long time friend and Account Executive at Johnson Controls, Ryan Burwell.We cover:* The basics of how AI and large language models work, so less technical folks can leverage these tools professionally.* Critical soft skills, such as empathy and effective listening.* How to use AI tools like ChatGPT to augment rather than replace human skills and thinking.* Speculation o the future of education with AI assistants providing personalized learning experiences.Show Notes:[00:01:33] Ryan's first job in New York: Cold calling sales at Yext, discussing the high-pressure environment and sales techniques.[00:03:32] Discussion on sales skills: The importance of confidence, empathy, and effective listening in sales and general communication.[00:07:51] Applying sales skills to life: How sales techniques can be useful in various personal and professional situations.[00:12:07] AI in sales: Exploring potential uses of AI and large language models in sales processes, including personalized outreach and data analysis.[00:17:52] Personal use of ChatGPT: Ryan shares examples of using ChatGPT for quick information lookups and generating reading lists.[00:27:26] AI and education: Discussing the potential impact of AI on MBA programs and self-directed learning.[00:29:46] Chris introduces the concept of "augmented learning": Using AI to enhance learning and thinking processes rather than replacing them.[00:32:21] AI in elementary education: Exploring how AI could provide personalized assistance to students and help teachers identify areas where students need extra support.[00:38:21] Technical discussion on AI compute demands: Chris explains the basics of how AI models work and why they require significant computational resources. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit bitsofchris.com