AI in Healthcare: From Admin Overload to Patient Care | ROI from AI Podcast

Joel Joy, co-founder of Patient Voice, shares how an AI-powered platform is helping clinicians save hours on admin, improve note accuracy, and refocus on what matters most—patient care. From real-world adoption in clinics to the challenges of trust and privacy, Joel explains how human-centered AI is reshaping healthcare.Timestamps00:00 – Intro to Joel Joy & Patient Voice00:19 – The real story: born from Joel’s wife’s note-taking struggles01:49 – Early adoption across clinics and healthcare roles03:43 – Measuring success: time saved & smarter workflows05:58 – Data, insights & how practices benefit07:01 – Overcoming hesitancy: privacy, security & AI fears09:29 – Why AI won’t replace clinicians, but makes them more human10:23 – Ambitions for patients: documenting their own health journeys12:48 – Future vision: trends, proactive care, and reducing missed information13:42 – Joel’s advice for founders going from zero to one16:06 – Biggest ROI tip with AI: try, test, and keep iterating17:15 – Closing thoughtsFind out how AI can work for you: 👉 https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #patientvoice Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYouTube: https://www.youtube.com/@SMECAI1