AI-Powered Commerce: Navigating the B2B to B2C Transition with Will Tjernlund

Episode 5 of the eCommerce AI: The Revenue Revolution podcast, hosted by HawkSearch by Bridgeline, titled "AI-Powered Commerce: Navigating the B2B to B2C Transition with Will Tjernlund" was published on March 21, 2024 and runs 39 minutes.

March 21, 2024 ·39m · eCommerce AI: The Revenue Revolution

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Episode Description

In the webinar, Ari is joined by Will Tjernlund to discuss the intricacies of assisting traditional B2B companies in their shift to the B2C marketplace with the aid of AI. Tjernlund highlights the cultural shifts and customer support expectations that companies must adapt to in this transition. The two elaborate on the use of AI for managing expansive online product catalogs and automating routine operations such as copywriting and inventory management.

The discussion also covers the potential in targeting niche markets and the strategic advantages of forming partnerships with well-established corporations. Additionally, the critical role of keyword optimization, data mining, and AI-powered customer analysis in the success of e-commerce ventures is underscored. Will provides valuable perspectives on how companies can effectively engage in the process of transitioning to platforms like Amazon.

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