AI Won't Replace Workflow Design: It Will Supercharge It!

from Performance Matters | A 5 Moments of Need® Podcast Series · host performancematters

In this episode of Performance Matters, Bob Mosher sits down with Dr. Conrad Gottfredson to explore how AI is transforming the way we design learning, support performance, and enable work. Together, they discuss how AI can accelerate workflow analysis, enhance digital coaching, and help organizations strike the right balance between human expertise and automation. Con shares why Learning & Development is uniquely positioned to guide AI adoption, reduce organizational risk, and ensure technology enhances—not replaces—human performance. From AI-powered workflow learning to the future of digital coaches and workforce transformation, this conversation offers a practical roadmap for putting performance first in an AI-enabled world. Whether you're exploring AI, workflow learning, or the future of workforce performance, this is a conversation you won't want to miss. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, and subscribe to this podcast so as not to miss a single episode. Copyright © 2026 by APPLY Synergies, LLC | All Rights Reserved.

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This episode is 26 minutes long.

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This episode was published on June 3, 2026.

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