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All about team drama and how to stop it

EPISODE · Jan 15, 2021 · 40 MIN

All about team drama and how to stop it

from Dental BossLady Leadership Academy Podcast · host Dr. Terri Pukanich

Welcome to Episode 7 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be all about team drama. We will talk about the drama triangle to see how drama starts and spreads, and how to stop it if it's happening inside your practice. All this and much more, up next. Bullet points 00:52 - Starting invisalign 04:23 - All about team drama 05:07 - The drama triangle 14:48 - How to stop gossip and drama 19:52 - Teaching your team about your drama triangle 21:22 - Identifying if something is actually a problem, and whose problem is it 23:04 - Avoid being dramatic: gather data instead 29:00 - Meeting expectations and setting rules 33:20 - Accountability and responsibility 39:09 - Recap

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All about team drama and how to stop it

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