Always Go Beyond the Resume

Juan Betancourt, CEO of Humantelligence, emphasizes the importance of understanding the behaviors, motivators, and work styles of employees to improve team dynamics and performance. Juan and Claude also discuss recruitment trends, better fit-based hiring practices, and psychometric insights. Humantelligence provides personalized insights in everyday communication tools to help people connect, communicate, and collaborate more effectively. Humanatelligence was named Best in Class HR Tech for Culture & Collaboration.Key Quotes:"When it comes to sourcing better candidates, I think HR managers need to look at the data of their current candidates, not impairment surveys of who's happy or not, but performance data, most. Companies that are over a thousand employees do know who their high, mid and low performers are. And they have the answer right there. Give a psychometric tool because the answer is not where they go to school because all those, the a hundred people they have in that role with a third doing great, a third doing mid, okay. And a third doing horrible. They went through the great  practices that that company has vetted for years on how to hire great. And then they still fail every year. The answer is in, Why don't you look at the behaviors, motivators, and work styles of the high, mid, and low, compare those, and there are tools out there that do that, and you will have, out of like 25 characteristics, the three or four things that will explain performance for individuals, in that role."—"Where most startups fail is that the CEO is still in the interview process and trying to hire more people like themselves. And many of them on the exit interview for the 999 of 1000 CEOs, Why do you think you failed? They mistakenly say, because we kept growing and we weren't able to maintain the same culture. No, the problem is actually kept the same culture, which was not applicable to the problems and challenges and organizational structure you need when you go. But it's very hard for 10 people who've gotten from zero to 1 million to interview five people and say, Hey, who do we like the most? Well, let's hire the one we like the least. They can do the job. They all have the right skills and resume. Let's all hire the one none of us got along with because we need a different way of thinking. This is a challenge that leads to the failure of all or most startups because they're still hiring for more of the same. Through who they like and subjectivity and not data like ours, it shows them that they're only hiring more of the same."—- "I think the world would be a better place if everybody had a psychometric that's on the back of the resume. The resume is the worst tool for this whole job matching between supply and demand. Every resume, LinkedIn, everywhere, every job board, people should carry around a resume with their psychometric on the other side. It's the duality of a human being."---------Time stamps:00:25 - Quick Hits03:33 - Juan’s background04:52 - Humantelligence’s beginning08:34 - Fixing old problems12:04 - Advice for HR managers20:04 - Ensuring retention28:36 - Creating good managers39:52 - The alternative to surveys48:02 - Where to find Juan---------Links:Find Juan on LinkedInFind Claude on LinkedInMore about Office Libations