B2B Community Building: Free Pizza to $10M ARR

EPISODE · Dec 7, 2023 · 1H 19M

B2B Community Building: Free Pizza to $10M ARR

from The SaaS Podcast - AI, Growth & Product-Market Fit for SaaS Founders · host Omer Khan

Lloyed Lobo sent hundreds of cold emails trying to sell Boast.ai's R&D tax credit platform. Nobody replied. Then he stopped selling and started hosting 10-person meetups with free pizza - and B2B community building carried the company past $10M ARR without a marketing team. In this episode, Lloyed reveals how community-led growth replaced traditional acquisition. You will learn how B2B community building grew from small meetups to 120,000 subscribers, why a newspaper column created SEO backlinks that fed the funnel, and how the growth equity firm that bought 52% of Boast discovered the company at a community event. Boast.ai is a fintech platform with $20M+ ARR, 1,000+ customers, and 120+ team members. Lloyed also wrote the Wall Street Journal bestseller "From Grassroots to Greatness" on SaaS community building. 🔑 Key Lessons 🎯 B2B community building starts with small events: Lloyed's first meetups had 10-15 attendees with free pizza and tactical speakers. Those intimate settings built real relationships that turned into customers and referrals. 💰 Community-led growth eliminates traditional CAC: Boast.ai reached $5M ARR with no CRM, no marketing automation, and no marketing team through B2B community building alone. 🤝 Ask your community for business directly: Most founders give value but never ask for the sale. Lloyed used a consultative approach and attendees who had received value were eager to work with Boast. 📉 B2B community building compounds through partnerships: Speakers became mentors, sponsors became referral partners, and one partner alone drove $3M in revenue. 🚀 Variable rewards keep community engagement high: During COVID, twice-weekly live AMAs featuring different speakers grew the community-driven SaaS audience from 30,000 to 120,000 subscribers. Chapters Introduction What Boast.ai does and the R&D tax credit opportunity Company metrics: $20M+ ARR, 120+ team, 1,000+ customers Growing up in the slums of Mumbai and war-torn Kuwait How the Gulf War taught community and entrepreneurship Failed startups before Boast and the path to co-founding Starting Boast as a services company with no money Why cold outreach failed and the pivot to community Building a newspaper column and SEO backlinks How a community event led to the growth equity deal Converting community members into paying customers Scaling from $5M to $10M ARR during the pandemic Hospitalized with bilateral COVID pneumonia Daughter's wake-up call and the identity crisis Depression, losing the tribe, and finding recovery The insight behind the book: companions matter most From Grassroots to Greatness - the Wall Street Journal bestseller Lightning round Resources Full show notes: https://saasclub.io/377 Join 5,000+ SaaS founders: https://saasclub.io/email

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B2B Community Building: Free Pizza to $10M ARR

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