EPISODE · Aug 28, 2025 · 39 MIN
Being Seen Changes Everything: The Psychology of Mattering with Zach Mercurio
from Unserious · host J.B. Skelton and Molly McMahon
When people feel seen, heard, and needed at work, everything shifts. Motivation, performance, retention and well-being all improve. Too often that sense of significance is missing, and the cost to teams and organizations is massive.In this episode, we talk with Zach Mercurio, author of The Power of Mattering, about how leaders can create cultures where people genuinely feel valued. We explore:- The difference between mattering, belonging, and self-esteem- What happens when people feel invisible at work and how to prevent it- The everyday practices leaders can use to help people feel significant - Why in the age of AI, our ability to care for one another will be the most essential skill"Mattering happens through interactions, not through awards, perks or programs. Our next great leadership act is in our next interaction." - Zach MercurioPrefer video? Watch on YouTube or Spotify.Check out Zach's book, as well as free a self-assessment and templates at zachmercurio.com. Follow Unserious in your podcast app, at unserious.com, and on Instagram and Threads at @unserious.fun.
What this episode covers
When people feel seen, heard, and needed at work, everything shifts. Motivation, performance, retention and well-being all improve. Too often that sense of significance is missing, and the cost to teams and organizations is massive. In this episode, we talk with Zach Mercurio, author of The Power of Mattering, about how leaders can create cultures where people genuinely feel valued. We explore: - The difference between mattering, belonging, and self-esteem - What happens when people feel in...
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Being Seen Changes Everything: The Psychology of Mattering with Zach Mercurio
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