Beyond the Office: Nonprofit IT Support Trends

Listen in on our CEO Johan Hammerstrom during a Q&A discussion on the best IT support for moving beyond the office. What are current in-office, remote, or hybrid nonprofit IT office work models? He discusses a range of innovations and trends that can keep your team being productive, and how to save and encourage the best of remote work even as you return to hybrid or in-office formats. Had some IT support that fell through last year, or could be better? So did your peers! Johan will touch on these and other topics:Device managementHow do you keep your organization secure? How do you manage and replace devices? What are your policies for using personal devices? As an IT department, how are you handling device deployment, or setting up field offices remotely?Do you even need an office? Are you mostly or completely in the cloud? Learn about the advantages of removing your on-premises server, and when and how you can reduce your entire office IT footprint. Are you ready to move completely to the cloud, even if you are still in-person office-based?New telephony optionsWhat telephony solutions make sense for your organization moving forward? What costs are reasonable? Does your organization use Office 365 or Google Suite? Did you know both these systems, used by most nonprofits, also provide Business Voice solutions that can free you from your expensive office phone system? Cybersecurity check-upIs your office protected from ransomware and hacking? Do you require Multi-Factor Authentication (MFA)? Have you considered Single Sign On (SSO) options to keep logging in convenient for staff but secure for your protection? Have you missed regular security training for your staffwhile you’ve been remote, or have you taken advantage of online training? Has cybersecurity news helped you take a hard look at where your staff security practices could be improved, whether remote or hybrid? New tools and new uses for old toolsWe know about Slack, Teams, and Zoom. What else are you using to keep your team connected, in or out of the office? Thinking about a big new platform and wondering about the change management involved in implementation? Realizing your departments can’t work together in the office any better than remotely, because your systems can’t talk to each other no matter where you are? As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenter:CEO Johan Hammerstrom has always been interested in using technology as a force for good that can improve our world.  In college, he pursued this interest through science, first studying Chemistry, Physics and Biology at Stanford University, graduating with Honors with a BS in Chemistry.  He then studied Biophysics at Johns Hopkins University and received a Masters Degree. _______________________________Start a conversation :)Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/email Carolyn at [email protected] LinkedIn on reddit/r/nonprofitITmanagementon the Community IT websiteThanks for listening.