EPISODE · Oct 28, 2025 · 26 MIN
Beyond the Warranty: The Power of a Process Performance Guarantee (PPG)
from Between Two Plants · host WesTech Engineering
In this episode, WesTech EVP Libbie Linton breaks down the essential tool that helps ensure your project’s success: the Process Performance Guarantee. A PPG defines performance criteria, guaranteed conditions, and remedies if expectations aren't met.Libbie details how WesTech approaches these guarantees, emphasizing the need for trust, open communication, and rigorous lab and pilot testing to handle the variability of water sources.
What this episode covers
In this episode, WesTech EVP Libbie Linton breaks down the essential tool that helps ensure your project’s success: the Process Performance Guarantee. A PPG defines performance criteria, guaranteed conditions, and remedies if expectations aren't met.Libbie details how WesTech approaches these guarantees, emphasizing the need for trust, open communication, and rigorous lab and pilot testing to handle the variability of water sources.
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Beyond the Warranty: The Power of a Process Performance Guarantee (PPG)
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