Beyond Words: How to Reach Your Employees

Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer satisfaction suffer as a result. In this session, Phillip Van Hooser offers practical guidance on ways managers can more effectively reach and communicate with employees.View this episode on our website.About Phillip Van Hooser, MBA, CSP, CPAEWhen organizations want to create a culture of trust, teamwork and valued employee engagement, Phillip Van Hooser is the trusted advisor they can confidently turn to.  For more than 30 years, hundreds of U.S. companies and organizations have trusted Phil and his commonsense, results-driving leadership methods drawn from his high-pressure management roles in banking, manufacturing and consumer goods. An award-winning keynote speaker, leadership trainer and accomplished writer, Phil’s clear success plan is laid out in multiple books including We Need to Talk: Building Trust When Communicating Gets Critical.A Certified Speaking Professional, a member of the CPAE Speaker Hall of Fame, Phil is a 30+ year member, past president of the National Speakers Association, and is a recipient of the Cavett Award, NSA’s highest honor.  Where you can find PhilVan Hooser Associates, Inc.LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU: amequity.com | Linkedin | Facebook