Bored at work? How AI could come to the rescue

Will generative AI and ChatGPT in the workplace make some jobs redundant or will they simply change the way we work, ridding us of some of the more mundane, boring parts of our job? Isabel Berwick hears from Jeff Wong, head of the innovation team at professional services firm EY, who believes this new technology will free employees to become more productive. Plus, Madhumita Murgia, the FT’s artificial intelligence editor, gives a round-up of sectors that could see profound changes, while Mary Towers, a policy expert on employment rights at the UK’s Trades Union Congress, an umbrella body for unionised labour, says employees should be given more control over how generative AI is introduced in the workplace.Want more?We are all secretaries nowWPP teams up with Nvidia to use generative AI in advertisingFT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next. We'd love to hear from you. What do you like (or not)? What topics should we tackle? Email the team at [email protected] or Isabel directly at [email protected]. Follow Isabel on LinkedInSubscribe to Working It wherever you get your podcasts — and do leave us a review!Presented by Isabel Berwick. Produced by Audrey Tinline. The executive producer is Manuela Saragosa and the sound engineer is Jake Fielding.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.