EPISODE · Sep 3, 2025 · 52 MIN
Bridging the GAP - The Good, The Bad & The Ugly: Customer Service in 2025
from The Bootleggers Music Group Radio/TV · host The Bootleggers Music Group LLC
The Good, The Bad & The Ugly: Customer Service in 2025ON BRIDGING THE GAPHosted by David ColemanDavid DeBerry, a 22 year veteran General Manager for Cracker Barrel (as well as 20 years with MCL Cafeterias) and world traveler and customer service provider, Ann Archer, discussed the good, the bad and ugly of outstanding and deplorable customer service in today’s world. “Things have changed since covid and some people simply don’t care whether they lose your business or not.” David Coleman, the show's host, has flown nearly 3 million miles, stayed in thousands of hotels on the road, rented thousands of cars nationwide and frequented thousands of restaurants over the course of his career. David, David and Ann had a candid discussion about the recent uproar with Cracker Barrel, characteristics of outstanding customer service, what it looks and feels like when it's missing, automatic, assumed built in tipping, employee and customer attitudes and expectations, and the outlook for customer service in the future. You can catch our shows LIVE by checking out the schedule online. You can also listen on demand to all our content in our No Cost APP. Our goal is to bring you content that will educate and entertain you as well as to Produce Music for the LOVE of GOD, One Tune at a time!The Bootleggers Music Groupwww.BootleggersMusicGroup.comLISTEN To The Music - Spotify – YouTube - ItunesGet The APP - iPhone - Google PlayWant to earn Money for your Organization/Cause? – Check out “Tunes For a Cause”Check out “Music, Mental Health & Motivation” Let’s end the GREAT Depression of 2020!“The Love of GOD One Tune @ a Time”*If you would like to be a guest on the show please email us at [email protected] - We are always looking for interesting guest who are doing good in our world.
What this episode covers
The Good, The Bad & The Ugly: Customer Service in 2025ON BRIDGING THE GAPHosted by David ColemanDavid DeBerry, a 22 year veteran General Manager for Cracker Barrel (as well as 20 years with MCL Cafeterias) and world traveler and customer service provider, Ann Archer, discussed the good, the bad and ugly of outstanding and deplorable customer service in today’s world. “Things have changed since covid and some people simply don’t care whether they lose your business or not.” David Coleman, the show's host, has flown nearly 3 million miles, stayed in thousands of hotels on the road, rented thousands of cars nationwide and frequented thousands of restaurants over the course of his career. David, David and Ann had a candid discussion about the recent uproar with Cracker Barrel, characteristics of outstanding customer service, what it looks and feels like when it's missing, automatic, assumed built in tipping, employee and customer attitudes and expectations, and the outlook for customer service in the future. You can catch our shows LIVE by checking out the schedule online. You can also listen on demand to all our content in our No Cost APP. Our goal is to bring you content that will educate and entertain you as well as to Produce Music for the LOVE of GOD, One Tune at a time!The Bootleggers Music Groupwww.BootleggersMusicGroup.comLISTEN To The Music - Spotify – YouTube - ItunesGet The APP - iPhone - Google PlayWant to earn Money for your Organization/Cause? – Check out “Tunes For a Cause”Check out “Music, Mental Health & Motivation” Let’s end the GREAT Depression of 2020!“The Love of GOD One Tune @ a Time”*If you would like to be a guest on the show please email us at [email protected] - We are always looking for interesting guest who are doing good in our world.
NOW PLAYING
Bridging the GAP - The Good, The Bad & The Ugly: Customer Service in 2025
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.