Building a World-Class Sales Development Team

from Building Elite Sales Teams · host Lucas Price, Dr. Jim Kanichirayil

Summary In this episode of "Building Elite Sales Teams," Lucas Price interviews Justin Otley, VP of Global Sales Development at Talkdesk. They discuss the misconception that outbound is dead and how the tactics for successful outbound have evolved. Justin emphasizes the importance of relevance over personalization and the power of phone calls in prospecting. He also shares insights on building a high-performing sales development organization, including the value of career paths and aligning with leadership teams. If you're looking to optimize your outbound strategy and develop a world-class sales development team, this episode is a must-listen.Take Aways Cold calling remains a vital component of successful outbound strategies, with social media and email following in importance.Campaigns targeting outbound sales should focus on Persona mastery over product knowledge for more significant impact.The modern outbound sales process involves integrating below-the-line contacts to gather intel and upwardly influence decision-makers.Developing internal talent pathways is crucial, ensuring that SDRs are motivated and have clear career progression opportunities.Metrics and coachability are used to evaluate potential hires, emphasizing the need for resilience and fast application of feedback during recruitment.Learn More: https://www.yardstick.team/Connect with Lucas Price: linkedin.com/in/lucasprice1Connect with Dr. Jim: linkedin.com/in/drjimkConnect with Justin Otley: linkedin.com/in/justinotleyMentioned in this episode:BEST Outro

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This episode was published on May 17, 2024.

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