Building AI Products

In this episode of All Things Product, Petra Wille flips the script and asks Teresa Torres a big, timely question: How do product teams learn to build AI-powered products—beyond just dabbling with ChatGPT? Teresa shares fresh insights from her own experience building a real AI product over the past several months, breaking down the unique skills, workflows, and cross-functional collaboration patterns required for success. You’ll hear why building AI features is more like orchestrating a team of interns than just writing a killer prompt, and how practices like observability, evals, and ongoing maintenance need to evolve for the LLM era. If you’re a product person figuring out where AI fits in your org, this conversation will give you a clear, practical starting point.