Building and running a successful API Program in a high-a...

What this episode covers

TUI (Touristik Union International) is the largest leisure, travel and tourism company in the world. In episode 2 Robin Meissner (Head of API transformation) talked about TUI’s digital transformation efforts in the past 2 years from the first API they published to the future API and interface ecosystem he envisions for TUI. Tune in and learn: TUI is a “high-asset” company that grew through acquisitions and that has many local partners. What challenges did this create for TUI in its digital transformation journey? Why technology is only half of a successful API program? Why and how Robin’s team took an iterative, inclusive approach in their API program instead of trying to kick off with a perfect digital experience? How the value of APIs is perceived by internal management, and What KPIs and other factors can indicate the success of a digital transformation program and facilitate management buy-in?

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Frequently Asked Questions

How long is this episode of API Resilience?

This episode is 51 minutes long.

When was this API Resilience episode published?

This episode was published on May 12, 2021.

What is this episode about?

TUI (Touristik Union International) is the largest leisure, travel and tourism company in the world. In episode 2 Robin Meissner (Head of API transformation) talked about TUI’s digital transformation efforts in the past 2 years from the first API...

Can I download this API Resilience episode?

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