Building Trust Across Complex Projects with Marcelo Santos

On this episode of the Hidden Currents Podcast, host Paraic Mac Donnchadha speaks with Marcelo Santos, project manager at a large UK construction firm, about the critical role trust plays in delivering complex infrastructure projects. Marcelo shares how open communication, clear expectations, and a genuine effort to understand the other party’s perspective are essential when managing cross functional teams, multiple stakeholders, and high pressure contractual environments. He also reflects on how trust can break down when scope, timelines, and responsibilities become misaligned, and why collaboration is the only path to successful project delivery.   This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project. We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness. To find out more, visit our website at: www.intergroupconsulting.com