EPISODE · Dec 22, 2025 · 16 MIN
Building Trust and Driving Results with AI at Work
from The Chat - Conversations with Leaders of Marketing and Sales · host Zotly
AI strategist James Dougherty shares how AI is transforming sales enablement and customer success by enhancing, not replacing, human connection. With decades in tech and a deep understanding of B2B workflows, he breaks down where AI adds value - and where it crosses the line. Discover the guardrails, trust factors, and bold shifts shaping the future of AI in business.
What this episode covers
AI strategist James Dougherty shares how AI is transforming sales enablement and customer success by enhancing, not replacing, human connection. With decades in tech and a deep understanding of B2B workflows, he breaks down where AI adds value - and where it crosses the line. Discover the guardrails, trust factors, and bold shifts shaping the future of AI in business.
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Building Trust and Driving Results with AI at Work
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