Building Trust in Microinsurance Markets with Richard Leftley

On this episode of Hidden Currents, host Paraic Mac Donnchadha speaks with Richard Leftley, Director of Wavu Limited, about the role trust plays in delivering financial services to underserved communities. Richard shares lessons from building insurance solutions for low-income populations and explains how partnerships and credibility are essential when introducing complex products like insurance. He also discusses how honesty, aligned incentives, and long-term relationships help build trust and sustainable business growth. This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project. We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness. To find out more, visit our website at: www.intergroupconsulting.com