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Call centres: Are you talking to AI? episode artwork

EPISODE · Dec 19, 2024 · 6 MIN

Call centres: Are you talking to AI?

from 6 Minute English · host BBC Radio

Could AI make call centre queues less painful?Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219SUBSCRIBE TO OUR NEWSLETTER: ✔️ https://www.bbc.co.uk/learningenglish/newslettersFIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ https://www.bbc.co.uk/learningenglish Follow us ✔️ https://www.bbc.co.uk/learningenglish/followusLIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English StoriesThey're all available by searching in your podcast app.

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Call centres: Are you talking to AI?

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Frequently Asked Questions

How long is this episode of 6 Minute English?

This episode is 6 minutes long.

When was this 6 Minute English episode published?

This episode was published on December 19, 2024.

What is this episode about?

Could AI make call centre queues less painful?Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219SUBSCRIBE TO OUR...

Can I download this 6 Minute English episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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