Catriona and Louise: Building a Charity Shop That Puts Community First

from The Charity Shop Chat · host The Charity Retail Consultancy

This week on Charity Shop Chat, we're joined by Catriona from Hope Kitchen and Louise , shop coordinator at Restore, for an inspiring look at what happens when a group of local people in Oban, Scotland come together to rethink what a charity shop can be. We discuss the community led model behind Restore, how reuse, repair and skills building sit alongside affordable shopping, the realities of running a multi partner social enterprise, and why this kind of collaborative, people first approach feels so relevant for the future of charity retail.

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This episode is 42 minutes long.

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This episode was published on June 18, 2026.

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