Check your health plan, you might find hidden benefits  episode artwork

EPISODE · Jan 15, 2026 · 7 MIN

Check your health plan, you might find hidden benefits

from The Texas Insurance Podcast · host Texas Department of Insurance

Find out about lesser-known benefits, learn where to get coverage details, and connect with trusted resources for more help.What are some health plan benefits people don’t know about? Some health plans offer wellness programs, gym membership discounts, smoking cessation programs, and certain diabetes equipment.Will my plan pay for online doctor’s visits? It’s common for health plans to offer coverage for online doctor appointments. This service is often called telemedicine or telehealth. It just means you can get health care in a place other than the doctor’s physical location, like through your computer or phone.Can I get free annual wellness checkups? Many health plans offer free annual screenings for prostate cancer, breast cancer, cervical cancer, and certain cardiovascular screenings if you have a family history of cardiovascular issues or certain artery problems.How do I find out what my health plan offers?Health plans must cover certain mandated benefits described in your coverage documents. Get answers about what your health plan covers by reading your policy and evidence of coverage documents. They explain what’s covered and what isn’t.If you still have questions, contact your health plan’s customer service or the insurance agent who helped you sign up.Who can help me with a surprise medical bill?Explore resources on TDI’s website - https://www.tdi.texas.gov/ - or call our Consumer Help Line at 800-252-3439. A representative can answer your questions and help you file a complaint, if needed. We answer calls from 8 a.m. to 5 p.m. Central time, Monday through Friday.00:00 Do you know everything your health plan offers? 00:40 What services does your health plan have to offer? 01:24 What other services does your health plan offer? 02:23 What free services does your health plan offer?04:26 What extra services does your health plan offer?05:31 What kind of vaccinations does your health plan offer?06:09 How can you find out all the services your health plan offers?07:29 For more info on health insurance visit our website or call 800-252-3439

Find out about lesser-known benefits, learn where to get coverage details, and connect with trusted resources for more help.What are some health plan benefits people don’t know about? Some health plans offer wellness programs, gym membership discounts, smoking cessation programs, and certain diabetes equipment.Will my plan pay for online doctor’s visits? It’s common for health plans to offer coverage for online doctor appointments. This service is often called telemedicine or telehealth. It just means you can get health care in a place other than the doctor’s physical location, like through your computer or phone.Can I get free annual wellness checkups? Many health plans offer free annual screenings for prostate cancer, breast cancer, cervical cancer, and certain cardiovascular screenings if you have a family history of cardiovascular issues or certain artery problems.How do I find out what my health plan offers?Health plans must cover certain mandated benefits described in your coverage documents. Get answers about what your health plan covers by reading your policy and evidence of coverage documents. They explain what’s covered and what isn’t.If you still have questions, contact your health plan’s customer service or the insurance agent who helped you sign up.Who can help me with a surprise medical bill?Explore resources on TDI’s website - https://www.tdi.texas.gov/ - or call our Consumer Help Line at 800-252-3439. A representative can answer your questions and help you file a complaint, if needed. We answer calls from 8 a.m. to 5 p.m. Central time, Monday through Friday.00:00 Do you know everything your health plan offers? 00:40 What services does your health plan have to offer? 01:24 What other services does your health plan offer? 02:23 What free services does your health plan offer?04:26 What extra services does your health plan offer?05:31 What kind of vaccinations does your health plan offer?06:09 How can you find out all the services your health plan offers?07:29 For more info on health insurance visit our website or call 800-252-3439

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Check your health plan, you might find hidden benefits

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This episode is 7 minutes long.

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This episode was published on January 15, 2026.

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Find out about lesser-known benefits, learn where to get coverage details, and connect with trusted resources for more help.What are some health plan benefits people don’t know about? Some health plans offer wellness programs, gym membership...

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