Chicago’s 311 Help Line Can’t Keep Up With Demand

A surge in calls for shelter requests is overwhelming Chicago’s 311 help line. Reset discusses how the hotline works and what can help the city’s shelter system serve unhoused people and asylum seekers better with WBEZ reporters and a panel of advocates and shelter workers.

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This episode is 30 minutes long.

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This episode was published on June 7, 2023.

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