Confidence Isn’t Competence: Better Decision Systems With Melina Moleskis

In this episode of Humanity at Scale, host Bruce Temkin speaks with Melina Moleskis about the science of sound judgment and building better decision systems. Drawing on behavioral decision science, Melina explains why years of experience don't always translate into expertise and how "decision friction" quietly undermines even the most capable teams. From the "basketball analogy" of feedback loops to the power of a "premortem," she shares practical strategies for shifting focus from outcomes to processes and designing environments where collective intelligence can flourish.